Shipping Policy

ChristmasLift partners with reliable international shipping carriers and local delivery services to provide shipping directly to your door.

Shipping times vary depending on your location. Please review the estimated processing and delivery times below.

Shipping Process

Orders typically require 3–5 business days to process before being shipped.

Once your order has been processed and shipped, the estimated delivery time is:

• United States: 7–14 business days

• International: 7–14 business days

Please note that these are estimated delivery times and do not include the initial 3–5 business day processing period.

During major holidays, promotional periods, or periods of unusually high order volume, processing and delivery may take longer.

Once your order has entered the shipping process, we may be unable to make changes to the order, including changes to the shipping address. Orders will be shipped to the address provided at checkout.

We ship orders on business days. Orders are generally not processed or shipped on weekends or holidays.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

For orders containing multiple items, products may arrive separately and on different dates depending on fulfillment and shipping locations.

Tracking

All orders are provided with tracking information when available.

Once your order has been dispatched, you will receive an email containing your tracking number. Please allow several business days for tracking information to become active or update within the carrier's system.

If your order has been shipped and the tracking information has not updated for several business days, please contact us at christmaslift7@gmail.com.

Delivery Delays

Delivery times are estimates and are not guaranteed. ChristmasLift is not responsible for delays caused by circumstances outside of our control, including customs processing, severe weather, carrier delays, holidays, labor disruptions, or other unforeseen circumstances.

International orders may experience additional delays due to customs clearance procedures.

Duties, Taxes, and Other Fees

International orders may be subject to import duties, taxes, customs fees, or other charges imposed by the recipient's country.

These charges are the responsibility of the recipient. ChristmasLift does not control or determine these fees and cannot predict the amount that may be charged.

If an international shipment is refused and returned to the sender, the customer may be responsible for applicable import fees and return shipping costs.

Lost, Stolen, or Damaged Packages

ChristmasLift is not responsible for packages that are lost or stolen after being confirmed as delivered by the shipping carrier.

If your tracking information indicates that your package has been delivered but you cannot locate it, please contact the shipping carrier directly and file a claim if necessary.

If your package arrives damaged, please contact us at christmaslift7@gmail.com as soon as possible and provide your order number and photographs of the damage.

We may use carrier tracking information and delivery confirmation when reviewing shipping and damage claims.

Incorrect Shipping Address

Customers are responsible for ensuring that their shipping information is accurate before completing their purchase.

Because we begin processing orders promptly, we may be unable to make changes to an order after it has been placed. If an order has already entered the shipping process, we cannot guarantee that the package can be redirected or retrieved.

ChristmasLift is not responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

We value your feedback, questions, and concerns. If you have any questions regarding your order or our shipping policy, please contact us at:

ChristmasLift
Email: christmaslift7@gmail.com